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FREE DELIVERY ON ALL PRODUCTS ACROSS EUROPE* (INCLUDING CH, UK & NO)

*does not apply to exhibition stand orders

Complaints and returns
elementor/magnifier
Complaints and returns
What to do if you received a damaged product?
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Colors on the print differ from the website visualization
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What documents do I need to submit a complaint?

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When should a complaint be submitted?
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What to do if you received an incomplete order?
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The frame does not light up or flickers – what to do?
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Print contamination (adWall Vario)
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What to do if air leaks from the adTent Air Premium tent?
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How do I submit a complaint?

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What to do if you received a print that is too tight or too large?
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Helpline

If you experience any issues or complications, please contact our Customer Service Office. Office hours: Mon–Fri, 8:00 AM – 5:00 PM

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