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Complaints and returns
Complaints and returns
What to do if you received a damaged product?
Colors on the print differ from the website visualization
What documents do I need to submit a complaint?
When should a complaint be submitted?
What to do if you received an incomplete order?
The frame does not light up or flickers – what to do?
Print contamination (adWall Vario)
What to do if air leaks from the adTent Air Premium tent?
How do I submit a complaint?
What to do if you received a print that is too tight or too large?
Helpline
If you experience any issues or complications, please contact our Customer Service Office. Office hours: Mon–Fri, 8:00 AM – 5:00 PM
